Terms of Service

Welcome to tobacuk.com. By accessing, browsing, or using our website, you agree to comply with and be bound by these Terms of Service. Please read them carefully before using our website or placing an order.

1. General Information

This website is operated by tobacuk.com.

These Terms of Service apply to the use of our website and the purchase of products from tobacuk.com within the United Kingdom.

By using our website, you also agree to our Privacy Policy, Shipping Policy, and Refund & Return Policy.

2. Age Requirement

tobacuk.com only sells to customers who meet the legal age requirements for purchasing tobacco-related products in the United Kingdom.

You must be at least 18 years old and must not be prohibited from purchasing tobacco products under applicable UK tobacco laws.

We may require age verification before accepting, processing, or dispatching an order. If we cannot verify that you meet the legal age requirements, we reserve the right to refuse or cancel your order.

By using this website or placing an order, you confirm that you are legally permitted to purchase tobacco-related products in the United Kingdom.

3. Account & Security

If you create an account on our website, you must provide accurate, complete, and up-to-date information.

You are responsible for maintaining the confidentiality of your account login details and for all activities carried out under your account.

If you believe your account has been accessed without permission, please contact us immediately.

4. Products & Availability

All products displayed on tobacuk.com are subject to availability.

We reserve the right to modify, discontinue, restrict, or remove products at any time without prior notice.

Product images, packaging, descriptions, and availability are provided for reference only and may vary slightly from the actual product received.

We do our best to ensure product information is accurate, but we do not guarantee that all descriptions, images, prices, or availability information are error-free.

5. Ordering & Payment

Orders must only be placed by customers who meet the legal requirements for purchasing tobacco-related products in the United Kingdom.

All payments must be completed using the approved payment methods available at checkout.

Prices are displayed in GBP unless otherwise stated.

An order is not considered accepted until payment has been successfully received and the order has been confirmed by us.

We reserve the right to refuse, cancel, or limit any order at our discretion, including but not limited to cases involving failed age verification, suspected fraud, payment issues, incorrect customer information, unavailable products, or breach of these Terms.

6. Shipping & Delivery

Shipping is available within the United Kingdom unless otherwise stated.

Estimated delivery times, order processing times, tracking information, and delivery-related procedures are set out in our Shipping Policy.

We are not responsible for delays caused by couriers, postal services, weather conditions, public holidays, incorrect shipping information, or other circumstances beyond our reasonable control.

7. Returns & Refunds

Refunds and returns are handled in accordance with our Refund & Return Policy.

Due to the nature of tobacco-related products and applicable regulatory, hygiene, and safety considerations, products that have already been dispatched are generally not eligible for return, exchange, or refund, except in exceptional cases such as parcels confirmed as lost by the courier or postal service.

Refund requests are subject to review and approval.

8. Intellectual Property

All content on this website, including text, images, graphics, logos, product layouts, page designs, and other materials, is owned by tobacuk.com or used with permission from relevant rights holders.

You may not copy, reproduce, modify, distribute, publish, display, or use any content from this website without our prior written permission.

9. Website Use

You agree not to misuse this website or use it for any unlawful, fraudulent, abusive, or harmful purpose.

You must not attempt to interfere with the normal operation, security, or functionality of the website.

We reserve the right to restrict, suspend, or terminate access to our website if we believe a user has violated these Terms or applicable laws.

10. Liability & Disclaimer

Products sold on tobacuk.com are intended for adult customers who are legally permitted to purchase tobacco-related products in the United Kingdom.

You are responsible for ensuring that your purchase, possession, and use of any product comply with applicable UK laws.

To the fullest extent permitted by law, tobacuk.com will not be liable for indirect, incidental, special, or consequential losses arising from the use of our website, products, or services.

Nothing in these Terms limits or excludes any liability that cannot be limited or excluded under UK law.

11. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time.

Any changes will take effect immediately once posted on this website.

Your continued use of the website after changes are posted means that you accept the updated Terms.

12. Governing Law

These Terms of Service are governed by the laws of the United Kingdom.

Any disputes arising from or relating to these Terms, our website, or any order placed through tobacuk.com will be subject to the jurisdiction of the courts of the United Kingdom.

13. Contact Information

For any questions regarding these Terms of Service, please contact us at:

Email: tobaccouk007@gmail.com

Business Address:
tobacuk.com
Unit E2, Mills, Ilkley Rd
Otley LS21 3EE
United Kingdom